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Embarking on a journey to revamp or renovate your garage is an exciting project. However, there are often a multitude of different elements which need to be considered throughout the process to ensure that the renovation is a smooth and seamless as possible. This includes ensuring that all materials are ordered and delivered efficiently to prevent any disruption or delays to your work.

At Garage Floors Direct, we understand the anticipation that comes with such a project, and we want to ensure your pre-order experience is as smooth as the floors we provide. 

In this comprehensive guide, we’ll walk you through our dynamic pre-order process, shedding light on how we manage dates, handle changes, and seamlessly dispatch orders to transform your garage into a space you’ll love.

Your Comprehensive Guide to Garage Floors Direct's Pre-Order Process

1. Pre-Order Dates:

a. Dates on Product Pages:

Our commitment to transparency begins with the clear display of pre-order dates on our product pages. This valuable information assists you in planning your garage transformation project effectively. Let’s take a closer look at what you can expect:

Each product page showcases the pre-order date, giving you a tangible timeline for when the product is expected to be available for dispatch. This allows you to align your plans with the anticipated arrival of your garage flooring.

Pre order

b. Dynamic Changes Due to Full Preselling:

The pre-order journey takes the next step when a batch of products is fully presold. At Garage Floors Direct, we believe in fairness and efficiency. When this happens, we dynamically change the pre-order date to reflect the situation accurately.

Communication is Key: If, for any reason, the date changes due to a production delay, you can trust us to keep you in the loop. Expect an email or a call from our dedicated team, providing you with all the necessary details and ensuring you’re informed every step of the way.

2. Dispatching Pre-Orders:

a. Reverse Date Order Dispatch:

Once the eagerly awaited pre-order date arrives, the dispatch process begins. What sets Garage Floors Direct apart is our commitment to fairness. We dispatch all pre-orders in reverse date order, ensuring that those who placed their pre-orders earliest are the first to receive their transformative flooring.

This strategic approach not only ensures efficiency but also brings the joy of a revamped space to our customers as quickly as possible.

b. Requesting a Delivery Date:

We understand that timing is crucial, especially when it comes to home improvement projects. 

While we can’t guarantee specific delivery dates, we encourage you to reach out to us at 01206 390 572 or through our website/email/WhatsApp to request a delivery date. We have a list of our delivery rates available to view online too.

Our dedicated team will do everything possible to accommodate your preferences, limited to weekdays.

Proactive Communication: Your initiative in requesting a delivery date helps us align our efforts with your expectations, providing you with a smoother experience.

c. Confirmation Emails:

The moment your pre-ordered items are set to embark on their journey to your garage, we’ll keep you posted. On the day of dispatch, you’ll receive a confirmation email from us. Additionally, the couriers or pallet company we’ve partnered with will send an email.

Keep an Eye on Your Inbox: It’s essential to be vigilant as these emails sometimes find their way into the spam folder. Regularly check your spam folder to ensure you don’t miss any critical updates regarding the dispatch and delivery of your garage flooring.

Transforming your garage into a space you’ll love starts with a seamless pre-order process. Garage Floors Direct is not just a provider of high-quality flooring but a partner in your home improvement journey. From transparent pre-order dates to dynamic changes and a reverse dispatch order, we’re dedicated to ensuring your experience is as delightful as the end result.

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Extra 10% off*

*For any order over £499